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Help & Support

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Microchip compatibility checker
Register warranty
Animo GPS
Animo GPS
Frequently asked questions
Dimensions
Collar tags
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Microchip Cat Door
Microchip Cat Door
Frequently asked questions
How-to videos
Installation help
Dimensions
Download manual
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DualScan Microchip Cat Door
DualScan Microchip Cat Door
Frequently asked questions
How-to videos
Installation help
Dimensions
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Microchip Pet Door
Microchip Pet Door
Frequently asked questions
How-to videos
Installation help
Dimensions
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Microchip Pet Door Connect
Microchip Pet Door Connect
Frequently asked questions
How-to videos
Installation help
Dimensions
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Microchip Cat Door Connect
Microchip Cat Door Connect
Frequently asked questions
How-to videos
Installation help
Dimensions
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Microchip Pet Feeder
Microchip Pet Feeder
Frequently asked questions
Training
How-to videos
Dimensions
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Sealed Pet Bowl
Sealed Pet Bowl
Frequently asked questions
How-to videos
Dimensions
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Hub
Hub
Frequently asked questions
How-to videos
Dimensions
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Animo Classic
Animo Classic
Frequently asked questions
Dimensions
Download manual
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Microchip Pet Feeder Connect
Microchip Pet Feeder Connect
Frequently asked questions
Training
How-to videos
Dimensions
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Microchip Reader
Microchip Reader
Frequently asked questions
Dimensions
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Felaqua Connect
Felaqua Connect
Frequently asked questions
Dimensions
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Works with your pet’s existing microchip

Our products work with all common microchips. For peace of mind, check yours is compatible by entering the number below.

What if my pet is not microchipped?
  • Is compatible with your microchip
  • Is not compatible with your microchip
  • Doesn’t require a microchip to work
    • Microchip Cat Door
    • DualScan Microchip Cat Door
    • Microchip Pet Door
    • Microchip Cat Door Connect
    • Microchip Pet Door Connect
    • Microchip Pet Feeder
    • Microchip Pet Feeder Connect
    • Artboard Felaqua Connect
    • Animo Classic
    • Animo GPS

Talk to us

Speak to our friendly customer care team on 1-855-477-9849

We're open:
Monday - Friday 8:00AM - 8:00PM (CST)

Saturday 9:00AM - 5:00PM (CST)

Sunday 10:00AM - 4:00PM (CST)

Closed Christmas Day

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Intervet Inc. Trading as Sure Petcare. Registered No.06399085

©2026 Merck & Co. Inc. Rahway, NJ, USA and its affiliates. All rights reserved.

Disclaimer: Sure Petcare products are not intended to diagnose, cure, treat or prevent diseases or conditions and do not replace veterinary care.